The Addiction to Being Right: How Success Silences the Questions That Matter Most
Aug 11, 2025
The meeting space at Samuell Grand Tennis Center goes quiet when I walk in. Not the respectful quiet of a business meeting, but the particular silence that happens when a 6'4", 245-pound coach with decades of elite results enters a space. Parents straighten. Notebooks open. Pens hover over paper, ready to capture whatever wisdom I'm about to dispense about their child's tennis future.
What they don't realize is that their deference is slowly making me a worse coach.
This hit me recently during an unexpected conversation with an AI assistant. I'd asked it to write about my memorizations document—a simple vocabulary tool I give players covering tactical intentions and General MacArthur's opinion of athletics. Instead of nodding along like humans typically do, the AI completely misunderstood the tool's purpose and challenged me for twenty minutes about learning styles, personality types, and player development philosophy.
I was initially frustrated. The AI was wrong about everything. But as I found myself articulating why memorizations work and what they actually accomplish, I realized something uncomfortable: This was the first time in years someone had forced me to explain my methods from the ground up, and the clarity was intoxicating.
This pattern has become even more apparent in my new role as consultant, working with families on development plans for their kids and businesses on structuring development plans for their staff. I'm being forced to examine everything I think I know, translating concepts I've taken for granted into language that makes sense to people outside tennis.
The Deference Drug
Here's what happens when you excel at something for decades: People stop asking you the questions that keep your thinking sharp. They assume your methods are right because your results speak for themselves. The problem isn't that they're wrong to respect expertise—the problem is that respect becomes a drug that slowly poisons clear thinking.
I've watched this happen to successful people across fields. The restaurant owner whose signature dish hasn't evolved in twenty years because no one dares suggest improvements. The surgeon whose techniques go unquestioned until a resident asks why they approach a procedure differently than the textbook suggests. The tech executive whose product decisions become untouchable because the company's market cap validates everything they touch.
The addiction to being right isn't about ego—it's about efficiency. When people defer to your judgment, decisions get made faster. Meetings run smoother. There's less friction in the system. But that efficiency comes at the cost of the productive confusion that forces breakthrough thinking.
When Naive Questions Create Breakthroughs
Recently at Samuell Grand after an all-staff meeting, my co-founder Kim Kurth pulled me aside. She asked if I'd noticed everyone glazed over after the first few minutes. She pointed out that what I consider basic knowledge was beyond their current understanding. I'd been speaking to my own level of expertise rather than meeting my audience where they were.
That moment forced a complete recalibration of how I communicate with staff about player development concepts. Instead of assuming shared foundational knowledge, I now start with the building blocks that seem obvious to me but aren't obvious to them.
Parents regularly ask me questions that seem almost insulting in their simplicity: "Why do you make kids memorize that old general's quote about athletics?" They're not challenging my authority—they genuinely don't understand the connection between Douglas MacArthur and their child's forehand development.
These questions have forced me to articulate something I'd never had to explain clearly: that memorizing "Upon fields of friendly strife are sown the seeds that upon other fields, on other days, will bear the fruits of victory" isn't about tennis technique. It's about preparing young athletes for discussions about character, resilience, and how competition teaches life skills that transfer far beyond sports.
These conversations led to a complete revision of how I introduce the memorizations to new families. Instead of presenting it as standard procedure, I now explain why shared vocabulary creates more efficient coaching and how philosophical frameworks shape competitive mindset. The result: better buy-in from parents and deeper understanding from players.
I've had players ask why I categorize tactical intentions as "Trading, Building, Finishing, Neutralizing, Staying, Turning" instead of just teaching situational responses as they arise. These questions could sound like criticism of a proven system. Instead, they've forced me to realize I'd been teaching categories without adequately explaining the underlying principle: that tactical success depends on the effect your shot has on your opponent, not on executing predetermined patterns.
This insight transformed how I teach tactics. Instead of starting with six categories to memorize, I now start with two questions: "What effect did your last shot have?" and "What effect do you want your next shot to have?" The categories become tools for organizing thinking rather than rules to follow. Players adapt faster and think more creatively in matches.
The Psychology of Intellectual Isolation
Why do experts unconsciously avoid these clarifying challenges? The answer goes deeper than simple ego protection. There's a genuine fear that questions might reveal flaws in systems that produce results. If memorizations work for player development, why risk discovering they might work better with modifications?
This fear is rooted in a misunderstanding about how expertise actually functions. We tell ourselves that our methods work because they're optimized, when they often work despite being suboptimal. The restaurant's signature dish isn't successful because it's perfect—it's successful because it's consistent enough to build customer loyalty while being good enough to avoid major complaints. The surgeon's non-textbook approach isn't superior to standard technique—it's familiar enough to execute reliably under pressure.
But experts become emotionally invested in their methods' superiority rather than their adequacy. Questioning the approach feels like questioning the results, which feels like questioning professional identity. The addiction to being right transforms intellectual curiosity from a source of growth into a threat to be managed.
Three Types of Challenges
Not all pushback is created equal. Most resistance experts encounter falls into predictable, unproductive categories:
Social Challenges come from people trying to prove they're smart by poking holes in established methods. These usually reveal the challenger's inexperience more than any real problems with the approach. A parent questioning why their kid needs to learn six tactical intentions because "tennis should be intuitive" isn't offering insight—they're demonstrating they don't understand competitive development.
Authority Challenges emerge from people who resist structure because they don't like being told what to do. This isn't about the method's effectiveness—it's about control dynamics. The player who refuses to memorize competency awareness levels isn't critiquing your pedagogy; they're testing boundaries.
Productive Confusion is rare and valuable. It comes from people who don't understand but keep asking clarifying questions until they do. They're not trying to prove anything or position themselves—they just want to comprehend. The AI that questioned my memorizations fell into this category. It was wrong about the tool's purpose, but its persistent questions forced me to examine assumptions I'd never had to articulate.
The tragedy is that experts learn to deflect all three types equally, losing access to the third category's benefits to avoid the first two's irritations.
The Cost of Comfortable Agreement
When people stop challenging your thinking, you lose more than intellectual sharpness—you lose the ability to communicate your ideas to people who don't already believe in them. If I can only explain memorizations to families who already trust my methods, what happens when I need to convince a skeptical parent or recruit a top player from another program?
The isolation of expertise creates a particularly insidious problem: experts become fluent in their own assumptions but lose the ability to translate those assumptions for outsiders. We mistake familiarity with clarity and assume that because our methods make sense to us, they'll automatically make sense to others who share our goals.
This translation failure doesn't just limit professional growth—it limits professional impact. The coach who can't explain why their methods work beyond "this is how we've always done it" will eventually lose players to coaches who can articulate clear reasoning for their approaches.
Elite Performance and Echo Chambers
This dynamic affects elite performers just as much as their coaches. When you're ranked nationally in junior tennis, people defer to your opinion about training, competition, and development. Coaches agree with your tournament schedule because you're winning. Parents support your decisions because results justify them.
But what happens when those results plateau? If you've been surrounded by agreement, you might not have developed the capacity to seek out productive challenges to your approach. The ability to welcome intelligent questioning—even from people who don't understand your sport—becomes a crucial skill for sustained excellence.
Teaching athletes to value productive confusion might be as important as teaching technical skills. The player who can engage with naive questions about their training approach will be better equipped to adapt when their current methods stop producing improvements.
Creating Systematic Intellectual Friction
The challenge becomes: How do you systematically create productive confusion without waiting for it to happen accidentally?
Engage Across Fields: Deliberately seek conversations with successful people in unrelated industries who ask questions about your methods. They don't know enough about your domain to defer, but they understand excellence enough to ask intelligent questions. A successful entrepreneur's questions about tennis development might reveal assumptions you'd never considered.
Hire for Curiosity, Not Compliance: Instead of recruiting staff who execute your vision perfectly, find people who understand your vision but feel comfortable questioning your assumptions. The assistant coach who asks why you structure practice sessions a certain way might help you discover more effective approaches.
Use Technology as Thought Partner: AI tools can provide persistent, non-social questioning that forces clarity without the emotional dynamics of human challenge. They don't get intimidated by your credentials or results, but they also don't have agendas beyond understanding.
Seek Beginner Status: Regularly place yourself in situations where you're learning something completely new. Remember what productive confusion feels like as a student, then recreate those conditions around your expertise.
The Uncomfortable Truth
Here's what most experts don't want to admit: Our best ideas can probably withstand naive but persistent questioning. If they can't, they probably need to become better ideas.
The real question isn't whether you're confident enough in your expertise to welcome productive confusion—it's whether you've become so comfortable with agreement that you've forgotten what genuine intellectual challenge feels like.
When was the last time someone made you articulate why you do something a certain way? When did you last have to explain your methods to someone who didn't already respect your results? If you can't remember, you might be living in an echo chamber that's making you a less effective expert.
The most successful people I know aren't the ones who avoid being questioned—they're the ones who've learned to distinguish between productive confusion and worthless noise. They've developed the confidence to engage with challenges that force clarity while dismissing challenges that waste time.
But that distinction requires practice with both types. If you've surrounded yourself with deference, you might have lost the ability to recognize valuable questioning when it appears.
Your expertise is real. Your results speak for themselves. But if you can't explain why your methods work to someone who doesn't already believe in them, you might not understand your own success as well as you think you do.
The question that should make you uncomfortable: What assumptions are you so sure about that you've stopped examining them? What methods work so well that you've forgotten why they work at all?
Sometimes the most valuable insight comes from the most naive question. But only if you're brave enough to take it seriously.
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